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FAQ

Questions? We’ve got answers.

Everything people ask about Barnola, for guests and for venue owners. Can’t find yours? Send us a message.

General

01What is Barnola?

Barnola is a real-time nightlife guide. It shows bars and clubs near you, how busy they are right now, and what’s happening tonight, so you can decide where to go before you leave the house.

02Is Barnola free?

Yes. Barnola is free for people to download and use. Venues pay a subscription to be listed.

03Where is Barnola available?

Barnola launches first in Washington, D.C. in 2026, with more cities to follow. Join the waitlist to hear when it reaches yours.

04Who can use Barnola?

Barnola is for adults 18+. Each venue sets its own entry age (for example 21+), which is shown on its profile.

05Which phones does it work on?

Barnola is built for iPhone and Android. Store links will appear on this site as soon as the app is live.

06Does Barnola sell tickets or take reservations?

Not at launch. Venues can link to their own website, reservation or ticket pages from their profile.

Using Barnola

07How do I find a place to go?

Open the map or the “Tonight near you” list. Sort by Nearby, Busiest or Open Now, or search by venue name or music genre. Tap any venue to see its full profile.

08Do I have to share my location?

No. Location is optional. With it, Barnola centers the map on you and sorts venues by distance. Without it, you can still browse every venue.

09Can I get directions to a venue?

Yes. Tap Directions on any venue to open the route in Google Maps, Apple Maps or Waze.

10How do favorites work?

Tap the heart on a venue to save it. Your favorites stay one tap away in your profile.

11Will Barnola send me notifications?

Only if you allow them. You can turn push, email and in-app notifications on or off separately in Settings.

Crowd levels

12How do crowd levels work?

Venues update their live crowd level from the Barnola business app, so you can see whether a place is quiet, busy or packed. Some venues show an exact count; others show only the level.

13What do Quiet, Busy and Packed mean?

Quiet means the venue is up to 40% full, Busy is 41–75%, and Packed is 76% or more of its capacity.

14How accurate are crowd levels?

They are as current as the venue’s latest update, and venues update them throughout the night. Treat them as a guide: things can change quickly on a busy night.

Account & privacy

15How do I sign up?

Create a free account with your email address, or continue with Google or Apple.

16Does Barnola sell my data?

No. We do not sell your personal information. Our Privacy Policy explains exactly what we collect and why.

17How do I delete my account?

Go to Profile → Privacy & Security → Delete Account in the app, or follow the steps on our Delete Your Account page. Deletion is permanent.

For venues

18Can my bar or club join?

Yes. Create a venue profile in the app, add your details, photos and hours, choose a plan and submit it for review. Your free trial starts only after approval.

19Why do venues need approval?

Our team reviews every venue before it goes live, so guests can trust that every listing is a real, open venue with accurate information.

20How do I update my crowd level?

From your dashboard in the Barnola business app. Your update shows on the map right away, so guests always see the latest picture.

21What is featured placement?

You can submit a promotion to be featured at the top of the Barnola home screen. Our team reviews requests, usually within 24 hours, and approved offers are featured for 3 days.

22Will I see how my venue performs?

Yes. Your dashboard shows how many people view your venue and save it as a favorite, with a chart of views over time.

Plans & billing

23How much does it cost to list a venue?

Monthly: $99/month. Yearly: $999/year. Both plans include a 30-day free trial.

24When does my free trial start?

Only after your venue is approved, never before. You add a card when you apply, and you are not charged during the 30-day trial.

25Can I cancel my subscription?

Yes. Cancel from the Subscription screen in the business app. Your listing stays live until the end of the period you have paid for.

26How are payments handled?

Subscriptions are processed securely by Stripe. Your card details are never stored on Barnola’s servers.

Have another question?

Our team reads every message and usually replies within one business day.

Contact
Next step

Ready for a better night out?

Questions about the app, listing your venue or working with us? Send us a message and we’ll get back to you within one business day.