Barnola · Last updated October 27, 2026
Delete your account
You can delete your Barnola account at any time, directly in the app or by contacting us. Deleting your account is permanent.
Delete in the app
- 1Open Barnola and sign in.
- 2Go to Profile → Privacy & Security.
- 3Tap “Delete Account” and confirm.
Venue owners: open your Business Profile and tap “Delete Account”. Cancel any active subscription first.
Can’t access the app?
Email us from the address linked to your account with the subject “Delete my account”. We may ask you to confirm it’s you before we delete anything.
barnola.app@gmail.comWhat gets deleted
- Your profile: name, email, phone number, photo and bio.
- Your favorites, saved settings and push notification token.
- Your sign-in sessions — you are signed out on every device.
- For venue accounts: the venue listing, photos, events and promotions.
What we may keep
- Payment and tax records (handled by Stripe) for as long as the law requires.
- Records needed to prevent fraud or abuse, or to resolve disputes.
- Aggregated, anonymous statistics that no longer identify you.
We complete deletion within 30 days of your request.
Before you go
If you have an active venue subscription, cancel it first so you are not billed again. If something wasn’t working for you, we’d love to hear about it — just send us a message.